/ IT Solutions
Lane Two · IT & Digital Infrastructure Managed Support
IT Solutions
Helping Engineering Teams Increase Production Without Increasing Headcount.
Problems We Solve
Select a solution to learn more.
Technology Project Backlogs
Clear accumulated IT project backlogs without adding permanent staff.
• Rapid deployment of IT project resources
• Prioritization and project triage support
• Dedicated Delivery Manager for coordination
• Flexible engagement duration
Temporary IT Staffing
On-demand IT professionals integrated into your team for project or operational needs.
• Vetted IT professionals deployed quickly
• Roles matched to your specific requirements
• Managed through WBBC Delivery Manager
• Scale up or down as needs change
Cloud Migration
Managed support for migrating infrastructure, applications, and data to cloud platforms.
• Azure, AWS, and Microsoft 365 migration support
• Migration planning and risk assessment
• Data migration and validation
• Post-migration support and optimization
Application Support
Ongoing support and administration for business-critical applications.
• Application administration and user support
• Patch management and updates
• Integration support between systems
• Documentation and knowledge base development
Help Desk Overflow
Surge support for IT help desk operations during peak periods or staff transitions.
• Tier 1 and Tier 2 support coverage
• Ticketing system integration
• Escalation procedures and documentation
• Reporting and performance metrics
GIS Support
GIS mapping, analysis, and data management support for infrastructure organizations.
• ArcGIS and ESRI platform support
• Spatial data management and analysis
• Map production and cartography
• GIS database development and maintenancez
Asset Management
Technology support for infrastructure asset management systems and programs.
• Asset management system implementation support
• Data collection and entry support
• Reporting and dashboard development
• Integration with GIS and other systems
Network Modernization
Planning and implementation support for network infrastructure upgrades.
• Network assessment and documentation
• Upgrade planning and project management
• Implementation coordination and support
• Post-implementation testing and validation
Cybersecurity Readiness
Assessment and implementation support to improve your organization's security posture.
• Security assessment and gap analysis
• Policy and procedure development
• Security awareness training support
• Remediation planning and implementation support
Digital Transformation
Managed support for digital transformation initiatives across infrastructure organizations.
• Digital maturity assessment
• Transformation roadmap development
• Technology selection and implementation support
• Change management and training support
Software Implementation
Project management and technical support for enterprise software implementations.
• Implementation planning and coordination
• Configuration and customization support
• Data migration and validation
• User training and go-live support
Data Management
Data governance, organization, and management support for infrastructure organizations.
• Data inventory and classification
• Data quality assessment and cleanup
• Database administration support
• Reporting and analytics development
Infrastructure Upgrades
Planning and implementation support for IT infrastructure improvement projects.
• Infrastructure assessment and documentation
• Upgrade planning and budgeting support
• Implementation project management
• Testing and validation support
Technology Assessments
Independent assessment of your current technology environment and capabilities.
• Current state documentation and analysis
• Gap identification and prioritization
• Recommendations and roadmap development
• Executive summary and presentation support
System Integration
Technical support for integrating disparate systems and data sources.
• Integration requirements analysis
• API and middleware development support
• Data mapping and transformation
• Testing and validation support
Project Management Office Support
PMO establishment and ongoing support for technology project portfolios.
• PMO framework development
• Project tracking and reporting
• Resource management support
• Portfolio governance and oversight
Technology Documentation
Technical writing and documentation support for IT systems and processes.
• System documentation and user guides
• Process documentation and SOPs
• Training material development
• Knowledge base creation and maintenance
Business Process Automation
Identify and implement automation opportunities to reduce manual work and improve efficiency.
• Process analysis and automation opportunity identification
• Power Automate and workflow tool implementation
• SharePoint and Microsoft 365 automation
• Testing and user adoption support
Vendor Coordination
Managed coordination with technology vendors on your behalf.
• Vendor relationship management
• Contract and SLA oversight support
• Issue escalation and resolution coordination
• Vendor performance tracking
Technology Procurement Support
Support for technology procurement processes, RFPs, and vendor selection.
• Requirements development and documentation
• RFP development and evaluation support
• Vendor evaluation and scoring
• Contract negotiation support
Digital Infrastructure Planning
Strategic planning support for long-term digital infrastructure investments.
• Technology roadmap development
• Capital planning and budgeting support
• Stakeholder alignment and communication
• Implementation phasing and prioritization
Start with a pilot
Not sure where to start?
A fixed-price 40-hour pilot lets you evaluate WBBC's CAD delivery model with no long-term commitment. Most clients are deployed within 48–72 hours.
WBBC CONSULTING
A modern infrastructure production and technical support platform. Remote-ready. DBE/SBE certified. Nationwide delivery.
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Pittsburgh, PA · Nationwide Remote
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