Privacy Policy

Effective Date: July 22, 2026

Williams Bridge Beam Construction, LLC, doing business as WBBC Consulting, respects your privacy and is committed to protecting the personal information you provide to us.

In this Privacy Policy, “WBBC,” “Company,” “we,” “us,” and “our” refer to Williams Bridge Beam Construction, LLC and WBBC Consulting.

This Privacy Policy explains how we collect, use, maintain, disclose, and protect personal information when you:

  • Visit williamsbridgebeamconstruction.com

  • Visit wbbcconsulting.com

  • Submit a contact, support, discovery call, quote, or consultation form

  • Schedule an appointment

  • Request information about our services

  • Communicate with us by phone, email, text message, or another method

  • Access a client portal or support system

  • Become a client, vendor, contractor, applicant, business partner, or project contact

  • Otherwise interact with WBBC

By accessing our websites, submitting information, or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Williams Bridge Beam Construction, LLC
Doing Business As: WBBC Consulting

1000 Dorothy Street, Suite 501
Coraopolis, Pennsylvania 15108

Phone: 412-496-4755
Email: [email protected]

2. Adult Use and 18+ Acknowledgment

Our websites, communications, and services are intended for individuals who are at least 18 years old.

By using our websites, submitting a form, scheduling a consultation, entering into an agreement, or consenting to receive communications from WBBC, you represent and acknowledge that:

  • You are at least 18 years old

  • You have the legal authority to provide the information submitted

  • You have the authority to consent to communications at the email address or telephone number provided

  • When acting for a company or organization, you are authorized to act on its behalf

Individuals under 18 years old may not submit personal information, request services, schedule consultations, or enroll in our text messaging program without the involvement and authorization of a parent or legal guardian.

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete it.

A parent or legal guardian who believes a minor has submitted personal information may contact us using the information in Section 20.

3. Information We Collect

The information we collect depends on how you interact with WBBC.

3.1 Information You Provide

We may collect information you voluntarily provide, including:

  • First and last name

  • Business or organization name

  • Job title or professional role

  • Mailing or business address

  • Email address

  • Telephone or mobile number

  • Project address or service location

  • Information submitted through contact or support forms

  • Appointment and scheduling information

  • Project requirements and specifications

  • Requests for quotes, estimates, proposals, or services

  • Plans, documents, drawings, photographs, videos, and attachments

  • CAD, BIM, GIS, engineering, construction, or technical project information

  • Account or client portal information

  • Support requests and service records

  • Billing, invoicing, and payment-related information

  • Vendor, subcontractor, applicant, or workforce information

  • Communication preferences

  • Text message opt-in records and consent history

  • Records of your communications with us

  • Any other information you choose to provide

Please do not submit passwords, account credentials, Social Security numbers, protected health information, export-controlled information, classified information, or other highly sensitive information through a general website form.

3.2 Information Collected Automatically

When you visit our websites or use an online service, we or our service providers may automatically collect certain technical information, including:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links selected

  • Date and time of access

  • Approximate geographic location derived from an IP address

  • Website activity and navigation patterns

  • Cookie identifiers

  • Session information

  • Error, diagnostic, and performance information

We use this information to operate, secure, maintain, and improve our websites and services.

3.3 Information From Other Sources

We may receive information from:

  • Your employer or organization

  • Government agencies or public contracting systems

  • Prime contractors, subcontractors, consultants, or project partners

  • Scheduling and communication platforms

  • Client relationship management systems

  • Payment processors

  • Business directories and publicly available sources

  • Professional networking platforms

  • Service providers supporting our business operations

  • References or contacts you authorize to provide information

We use information from these sources only for legitimate business purposes related to our services, operations, contracting, project delivery, communications, or legal responsibilities.

4. How We Use Information

We may use personal information to:

  • Respond to questions, inquiries, and service requests

  • Schedule discovery calls, consultations, appointments, or meetings

  • Prepare quotes, proposals, estimates, and statements of work

  • Determine whether our services are appropriate for a project

  • Provide construction materials, subcontracting, CAD, BIM, GIS, IT, engineering support, managed delivery, and consulting services

  • Coordinate project personnel, vendors, subcontractors, and business partners

  • Deliver client support and project updates

  • Manage accounts and client portals

  • Process payments, invoices, and business transactions

  • Maintain project, customer, vendor, and communication records

  • Send administrative, transactional, and service-related communications

  • Send marketing communications when appropriate consent has been obtained

  • Operate our text messaging program

  • Improve our websites, services, workflows, and customer experience

  • Analyze website traffic and usage

  • Prevent fraud, misuse, security incidents, and unlawful activity

  • Protect our rights, property, systems, personnel, and users

  • Maintain business records

  • Comply with contracts, laws, regulations, court orders, and government requirements

  • Establish, exercise, or defend legal claims

  • Complete a merger, acquisition, financing, sale, restructuring, or similar business transaction

We will not use text messaging consent to authorize unrelated uses of your personal information.

5. Text Messaging and A2P Privacy

This section applies when you provide a mobile number and consent to receive SMS or MMS messages from Williams Bridge Beam Construction, LLC, doing business as WBBC Consulting.

5.1 Information Collected for Text Messaging

We may collect and maintain:

  • Your name

  • Mobile telephone number

  • Date, time, and source of consent

  • The form, webpage, keyword, or other method used to opt in

  • Consent language presented when you opted in

  • Messaging preferences

  • Messages sent and received

  • Delivery, failure, and opt-out records

  • Customer service and support records

  • Information reasonably needed to operate the messaging program

5.2 How Mobile Information Is Used

Mobile information may be used to send:

  • Responses to inquiries

  • Appointment confirmations and reminders

  • Discovery call information

  • Proposal, estimate, and project updates

  • Client service and support communications

  • Administrative notices

  • Requested information

  • Follow-up communications

  • Occasional company news, service announcements, or promotional messages when you separately consent to receive marketing texts

Consent to receive marketing text messages is not a condition of purchasing services.

5.3 Mobile Information Non-Sharing Disclosure

No mobile information will be sold or provided to third parties or affiliates for their own marketing or promotional purposes.

We may provide limited mobile information to subcontractors and service providers solely when necessary to support our operations, such as customer service, communications management, telecommunications, hosting, and message delivery.

Text messaging originator opt-in information and consent records are excluded from all other information disclosures described in this Privacy Policy.

SMS opt-in information and consent will not be provided to third parties, except to messaging aggregators, wireless carriers, telecommunications providers, and technology vendors that are necessary to operate and deliver the text messaging service.

Those providers are authorized to process the information only as necessary to provide services to WBBC.

5.4 Message Frequency and Charges

Message frequency varies based on your requests, interactions, appointments, active projects, and communication preferences.

You may receive recurring messages. Message frequency may increase during active scheduling, proposal preparation, project coordination, service delivery, or customer support.

Message and data rates may apply.

Your wireless provider’s standard messaging and data charges may apply to messages sent to you and messages you send to us.

5.5 Opting Out

You may withdraw your text messaging consent at any time by replying STOP to a WBBC text message.

You may also use another recognized opt-out request, such as:

  • CANCEL

  • END

  • QUIT

  • UNSUBSCRIBE

  • STOP ALL

After your request is received, you may receive one final message confirming that you have been unsubscribed.

You may also revoke consent by contacting us at:

Phone: 412-496-4755
Email:
[email protected]

Withdrawing text message consent does not affect other communications that are legally required or reasonably necessary to perform an existing agreement.

5.6 Text Messaging Assistance

Reply HELP to a WBBC text message for assistance.

Wireless carriers are not responsible for delayed or undelivered messages.

5.7 Reassigned Mobile Numbers

You are responsible for notifying WBBC when a mobile number you provided is disconnected, reassigned, or no longer under your control.

We may use reasonable tools or service providers to identify disconnected or reassigned numbers and prevent messages from being sent to an unintended recipient.

6. Email and Marketing Communications

We may send emails concerning:

  • Your inquiry

  • A requested appointment

  • An existing or proposed engagement

  • Project updates

  • Account or administrative matters

  • Requested resources or information

  • Relevant WBBC services, news, or announcements

You may unsubscribe from promotional emails by using the unsubscribe link provided in the message or contacting us directly.

Unsubscribing from promotional emails will not prevent us from sending transactional, contractual, project-related, safety-related, or administrative communications.

7. How We Disclose Information

We do not sell personal information for money.

We may disclose non-mobile personal information in the following limited circumstances.

7.1 Service Providers

We may disclose information to companies that perform services for us, such as:

  • Website hosting

  • Cloud storage

  • Email delivery

  • Customer relationship management

  • Scheduling

  • Telecommunications and text messaging

  • Client portal hosting

  • Document management

  • Information technology support

  • Cybersecurity

  • Analytics

  • Accounting

  • Billing and payment processing

  • Legal and professional services

  • Customer support

These providers are permitted to use the information only as necessary to perform services for WBBC and are expected to protect it appropriately.

These disclosures exclude text messaging originator opt-in information and consent, except for providers necessary to operate and deliver the text messaging service.

7.2 Project and Business Partners

When necessary to evaluate or perform an engagement, we may disclose relevant non-mobile information to:

  • Clients

  • Prime contractors

  • Subcontractors

  • Engineering firms

  • Licensed professionals

  • Consultants

  • Vendors

  • Government agencies

  • Municipalities

  • Utilities

  • Transportation authorities

  • Project owners

  • Joint venture or teaming partners

We limit these disclosures to information reasonably necessary for the project, proposal, contract, or business relationship.

Mobile numbers and text messaging consent will not be disclosed to these parties for marketing or promotional purposes.

7.3 Legal and Safety Requirements

We may disclose information when we reasonably believe it is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, warrant, or government request

  • Enforce an agreement

  • Protect the rights, safety, property, or security of WBBC or another person

  • Investigate fraud, abuse, unauthorized access, or unlawful activity

  • Respond to an emergency

7.4 Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Any successor receiving personal information will be expected to use it consistently with this Privacy Policy unless legally permitted to provide a new policy or notice.

Text messaging opt-in information and consent remain subject to the mobile-data limitations stated in Section 5.

7.5 With Your Direction or Consent

We may disclose information when you request, direct, or separately authorize us to do so.

Consent to general information disclosure does not automatically authorize the disclosure of SMS opt-in information or consent records.

8. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to:

  • Operate website features

  • Remember user preferences

  • Maintain website security

  • Understand website usage

  • Measure website performance

  • Diagnose technical problems

  • Improve content and user experience

Cookies are small files placed on your browser or device.

You may adjust your browser settings to reject or delete cookies. Blocking cookies may cause certain website features to function improperly.

Where required, we will request cookie consent before using nonessential cookies.

9. Analytics

We may use analytics services to understand how visitors interact with our websites.

Analytics providers may collect information such as:

  • IP address

  • Browser and device information

  • Referring pages

  • Pages visited

  • Time spent on a page

  • General geographic region

  • Website interactions

We use analytics information to evaluate website traffic, performance, and usability.

Analytics data may be aggregated or de-identified where reasonably possible.

10. reCAPTCHA and Spam Prevention

Our websites may use Google reCAPTCHA or similar security technology to detect spam, fraud, bots, and automated abuse.

These services may collect device, browser, IP address, cookie, and website interaction information in accordance with the provider’s own privacy policy and terms.

11. Payment Information

When online payment options are provided, payment information may be processed by a third-party payment processor.

WBBC may receive transaction details such as:

  • Customer name

  • Billing address

  • Payment status

  • Transaction date

  • Amount paid

  • Limited payment method information

We generally do not directly store complete credit card numbers or security codes when payment information is processed through an external provider.

12. Client Portals and Account Security

Certain services may include access to a client portal, support platform, shared project system, or other restricted account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Using strong and unique passwords

  • Restricting unauthorized access to your account

  • Promptly notifying us of suspected unauthorized activity

We may suspend access when necessary to address security, misuse, legal, or contractual concerns.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

These safeguards may include access controls, authentication, secure hosting, backups, vendor controls, staff procedures, and security monitoring where appropriate.

No website, network, email system, cloud platform, or electronic transmission method can be guaranteed to be completely secure.

You should use caution when submitting confidential or sensitive information electronically.

14. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide requested services

  • Manage active and potential client relationships

  • Maintain project and contract records

  • Complete billing and accounting requirements

  • Document consent and communication preferences

  • Resolve disputes

  • Enforce agreements

  • Protect legal rights

  • Meet insurance, tax, regulatory, and recordkeeping requirements

Retention periods vary based on the type of information, the nature of the engagement, applicable laws, and legitimate business requirements.

We may retain opt-in, opt-out, and consent records as necessary to demonstrate messaging compliance and honor communication preferences.

When information is no longer needed, we may delete, destroy, anonymize, or aggregate it.

15. Your Privacy Choices

Depending on your location and applicable law, you may request that we:

  • Confirm whether we maintain personal information about you

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete certain personal information

  • Restrict or object to certain processing

  • Provide a portable copy of certain information

  • Withdraw consent for future processing

  • Stop promotional emails

  • Stop text messages

To submit a privacy request, contact us using the information in Section 20.

We may need to verify your identity before completing a request. Verification may require information reasonably necessary to confirm that the request relates to you.

We may deny or limit a request when permitted or required by law, including when information must be retained for contractual, safety, fraud-prevention, tax, regulatory, or legal purposes.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. State-Specific Privacy Rights

Residents of certain states may have additional rights under applicable state privacy laws.

Depending on the law and whether it applies to WBBC, those rights may include:

  • The right to know what personal information is collected

  • The right to access personal information

  • The right to correct inaccuracies

  • The right to request deletion

  • The right to obtain a portable copy

  • The right to opt out of certain targeted advertising, profiling, selling, or sharing activities

  • The right to appeal a denied request

WBBC does not sell mobile information or SMS consent information.

To exercise an applicable state privacy right, contact us using the information in Section 20 and identify the state in which you reside.

17. Do Not Track Signals

Some browsers provide a “Do Not Track” setting.

Because there is not a universally accepted standard for responding to Do Not Track signals, our websites may not respond to every browser-based Do Not Track request.

You may use browser settings, cookie controls, and available opt-out tools to manage certain tracking technologies.

18. Third-Party Websites and Services

Our websites may contain links to third-party websites, scheduling systems, social media pages, payment platforms, client portals, maps, software providers, or other external services.

We do not control the privacy, security, content, or data practices of third-party services.

This Privacy Policy does not apply to information collected directly by an external provider. Review the provider’s privacy policy before submitting information.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our websites

  • Our services

  • Our business practices

  • Technology

  • Legal requirements

  • Telecommunications or carrier requirements

  • A2P messaging standards

  • Service providers

The revised policy will be posted with an updated effective date.

When required by law, we will provide additional notice or obtain new consent before applying a material change.

20. Contact Us

Questions, concerns, requests, or complaints about this Privacy Policy may be directed to:

Williams Bridge Beam Construction, LLC
Doing Business As: WBBC Consulting

1000 Dorothy Street, Suite 501
Coraopolis, Pennsylvania 15108

Phone: 412-496-4755
Email: [email protected]

For text messaging assistance, reply HELP to a WBBC message.

To stop receiving text messages, reply STOP.